CARE & FAQ
Bag Care & Frequent Asked Questions
The best way to clean your vegan leather bag is to first wipe the exterior clean with a damp lint free cloth ( microfiber works well). If a stain remains you can use a soap and water solution and the wash cloth or if a deeper stain use a soft toothbrush to gently rub the stain and see if can be removed. Make sure to remove soapy residue with a clean damp cloth.
You can alternatively try a faux leather cleaner.
All the vegan leather bags are naturally water resistant as they are made of PU Leather and have either water resistant YKK zippers (Urban Tote) or covered zippers so that water does not get into the bag.
The Cotton Canvas bags are coated with a dry wax treatment which gives a degree of water repellancy to the bags.The rolltop function on the City Backpack and folded front on the City Tote help to keep water out of the top of the bag.
Take a damp lint-free washcloth (microfiber works well) and some dishsoap and wipe the bag down in circular motions working out the stain. Rinse the washcloth free of any soap and wipe the bag of any soapy residue going with the grain of the bag.
Alternatively Baby Wipes are also good for cleaning the Cotton Canvas and Cotton Webbing.
Scuffs and marks that bags pick up only add to thier character but of course we understand that they are not always wanted.
Our canvas collection of bags are treated with a dry wax on the outside for water resistancy. If the wax should get some white marks you can heat up the area with a hair dryer. This will heat up the wax. You can then massage the area ( use lint free cloth or hands) and the white marks should disappear.
Extra waterproofing can be added to the outside of your bag using a WR (water resistant) spray. These can be found online or in some sports / shoe / clothing stores. Check that the Spray is compatible with Pu leather or Canvas.
Spray the outside of your bag evenly with the spray and let dry. Repeat as needed.
We aim to offer more colours of the City Canvas Collection in spring 2020. The Modern Commuter collection of bags are only available in Black at the moment except for the Urban Shopper which is Cognac.